Southern Water support for customers

Did you know that Southern Water can help you with your water bill? You may be eligible for assistance if:

• Your household income is below £16,100
• Someone in your household receives a means tested benefit AND you have three children under 19 or a medical condition requiring extra water
• You haven’t made a payment for a while

More details, and an application form can be found at - https://www.southernwater.co.uk/account/help-paying-your-bill

In addition, they also register customers for priority services if they need a little bit of additional assistance. For instance, if you require a large print bill, more time to answer the door to our engineers or bottled water if the water supply fails. More information, and an application form, can be found at - https://www.southernwater.co.uk/account/extra-help-and-support